If you need help logging in, consider the following:

Are you having difficulty because of a problem with your User ID?

1. Your User ID cannot contain any spaces and must be at least four characters long.
2. Be sure you use your User ID and not your name.
3. Your User ID is case sensitive. Please make sure you have properly included any capital letters.

Are you having difficulty because of a problem with your password?

1. Your password cannot contain any spaces.
2. Your password must be at least four characters long.
3. Your password is case sensitive. Please make sure you have properly included any capital letters.
4. If you have forgotten your password, click here
   

When you are ready to try again, please go to My SnapTel

Are you using a browser that doesn’t support cookies, or do you have cookies disabled?

Your browser must support cookies, and the option must be enabled in order for you to log in. This is for your security and convenience, so you don’t have to log in with your password every time you view a new page. To enable cookies, see the online Help for your browser.

Need more information?

If you still cannot find the answer you’re looking for, please review our help resources or contact SnapTel Customer Service.